The safety and welfare of our guests remains our #1 priority which is why we've developed a suite of policies called 'Safe & Sound'. Learn More

Resorts reopening & important information

1st July 2020

We are pleased to advise that the government has announced that self-catering accommodation in England and Scotland can re-open and the following Resorts will open from Saturday 4th July with our Welsh resort reopening 11th July.

Elmers Court, Forest Hills, Dalfaber (Spey Valley) & Lochanhully

In the interest of your continued safety and to ensure that we are following government guidelines, our swimming pools and spas will remain temporarily closed.

Elmers Court restaurant will re-open from the 4th July and we are aiming to open our restaurant facilities in Scotland from 9th July for takeaway offerings.

Spain

We regret to advise that due to the ongoing travel restrictions all our Resorts in Spain remain temporarily closed but we hope to be in a better position to update you with more positive news in early course.

Safe and Sound

When you arrive, things will appear a little different to normal, however your safety and welfare remain our No 1 priority which is why we've been extremely busy developing a suite of policies which we are proud to call "Safe & Sound".  Our in-house teams and world class partners have been working flat-out to set new standards of hygiene and safety for all our returning guests.

Where you see the "Safe & Sound" logo, you can be reassured that we are meeting and in many cases exceeding the very latest expert guidance on hygiene, social distancing and safe ways of working.  To find out more please visit www.macdonaldhotels.co.uk/safe-sound

Reception desks at our opening resorts will initially have standard opening times being 9am to 9pm daily, so please bear this in mind when you are making travel arrangements and contact your Resort direct should you envisage to arrive out with these opening times.

Guidelines are changing daily so we will keep you updated on available facilities as soon as this information becomes available.

For those guests with confirmed bookings, please look out for your Resort pre-arrival email which should be landing into your inbox later this week or 14 days prior to your arrival.

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